Privacy Policy
Last Updated: September 2, 2026
At Shetrai Agro, we respect your privacy and are committed to protecting the personal information shared with us.
This Privacy Policy explains how we may collect, use, store, and protect your information when you visit our website or place an order.
1. Information We May Collect
We may collect information including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related transaction information
- Information provided through customer support or website forms
2. How We Use Your Information
We may use your information to:
- Process and manage orders
- Deliver products
- Communicate regarding orders and transactions
- Provide customer support
- Process refunds where applicable
- Improve our products and services
- Meet legal and regulatory requirements
3. Payment Information
Online payments may be processed through authorized third-party payment service providers.
We do not intentionally store sensitive payment card information on our website unless specifically required and securely handled through authorized payment infrastructure.
4. Sharing of Information
We may share relevant information with trusted third parties where necessary to provide our services, including:
- Payment service providers
- Delivery and logistics partners
- Technology and hosting service providers
- Government or regulatory authorities where legally required
We do not sell customer personal information.
5. Cookies
Our website may use cookies or similar technologies to improve website functionality and user experience.
You may manage cookie preferences through your browser settings.
6. Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Services
Our website may contain links to third-party websites or use third-party services.
Shetrai Agro is not responsible for the privacy practices or content of external websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will become effective once published on this website.
9. Contact Us
For questions regarding this Privacy Policy, please contact: